Consultant – Case management for health emergencies – (2302002)

Consultant – Case management for health emergencies   (2302002)  
Contractual Arrangement: External consultant
Contract Duration (Years, Months, Days): 6 months

Job Posting

: Mar 3, 2023, 11:10:01 AM

Closing Date

: Mar 18, 2023, 1:59:00 AM

Primary Location

: Anywhere


: HQ/HCR Health Care Readiness


: Full-time  

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings. 


Purpose of consultancy

To provide technical expertise to the clinical management and operations team to implement and perform different activities.


The mission of the WHO’s Health Emergencies (WHE) Programme is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations. The objectives of the Country Readiness Strengthening (CRS) Department include the development and strengthening of core national capacities necessary to mitigate and respond to emergency risks and vulnerabilities.

Within the CRS Department, the Clinical Management and Operations team works to facilitate, set and implement clinical standards throughout the full cycle of health emergencies through the coordination of groups of subject-matter experts and the fast-tracking of evidence, development of guidelines, guidance including tools and clinical training and direct country and regional technical and operational support.


  • Deliverable 1: Provide technical expertise to the development of disease specific operational and optimized support care guidance.
    Disease specific guidance will include:

    • Clinical and nursing standards of care.
    • Standard Operating Procedures (SOPs).
    • Facility Checklists.
    • Medical supply checklists.
    • Tools to monitor consumption of required medicines, supplies and equipment.
    • Data management including case report forms (CRF) and patient level documentation tools.
    • Disease specific care pathways and algorithms.
  • Deliverable 2: Provide technical expertise in the development of clinical and nursing quality improvement indicators:
    • Contribute to scoping review on quality of relevant clinical management assessment tools and quality improvement in outbreak response.
    • Contribute to Delphi process to decide on items and domains of the assessment.
    • Contribute to Delphi results synthesis.
    • Coordinate publication and dissemination of final indicators.
  • Deliverable 3: Provide technical expertise in the development, coordination, and implementation of expanded access protocols (monitored emergency use of unregistered interventions) in emergency contexts, responsibilities will include:
    • Protocol development.
    • CRF development data management.
    • Communication with WHO Ethics Review Committee.
    • Coordination with regional and countries implementing expanded access protocols.
    • Deliver and coordinate site training for data management, data sharing and reporting.
    • Communication with Data Management Committee.
    • Coordination on logistics and supply requirements for the protocol implementation with headquarters teams, regions and countries.
  • Deliverable 4: Develop and disseminate disease specific training and material development for health workers:
    • Contribute to the training material development.
    • Coordinate the editorial and design processes of the training material in line with WHO style guide and publication standards.
    • Participate in training delivery and /or dissemination planning.
  • Deliverable 5: Provide clinical and coordination expertise to active health emergencies:
    • Flexibility for response deployment as required.
    • Support Partner coordination.
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Qualifications, experience, skills and languages

Educational Qualifications:


  • An advanced university degree in public health, research, or related field combined with a university degree in nursing, health science or related field.



  • Over 10 years of relevant experience in senior nursing or coordination management roles in disease outbreak settings inclusive but not exclusively VHF, Arboviruses, COVID-19 and Cholera.
  • 10 years of experience in complex humanitarian emergencies.
  • Research experience (clinical research and or clinical trials).
  • Experience in development of materials and trainings for health workers.
  • Demonstrated experience with developing and implementing quality improvement processes in healthcare settings.
  • Medical data management experience in emergency settings.
  • Medical supply planning experience.


  • Previous experience with WHO.
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  • Clinical presenter skills.
  • Ability to work in a multi-disciplinary and cross-cutting environment.
  • Excellent organizational skills combined with the ability to multi-task and produce accurate results under pressure.
  • Excellent interpersonal skills, diplomacy, tact and discretion, sound judgment and initiative.
  • Ability to work under pressure and to clearly articulate and present concepts and procedures to a broad range of audiences.
  • Working knowledge of research methods and GRADE.

Languages required:


  • Expert knowledge of English.


  • Intermediate knowledge of another official WHO language.


Off site: Home Based.


The consultant is expected to travel.

Remuneration and budget (travel costs are excluded):


Band level C – USD 10,000 – 12,500 per month.

Living expenses (A living expense is payable to on-site consultants who are internationally recruited):


Expected duration of contract:

6 months.

Additional Information

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • For information on WHO’s operations please visit:
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
  • WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
  • Consultants working in Switzerland must register with the applicable Swiss cantonal tax authorities and social security authorities, within the prescribed timeframes (Guidelines issued by the Swiss Mission are available at: fonctionnaires et stagiaires.html
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