Complex Administrative Manager – Denver, CO

RBC Investor Services

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Complex Administrative Manager – Denver, CO 


Job Description

What is the opportunity?


Join RBC Wealth Management and become an integral member of the Complex Management Team by serving as the primary liaison between the complex, branches and other corporate departments. As the Complex Administrative Manager (CAM), you will accelerate and drive the firm’s strategic initiatives by fostering meaningful partnerships, relationships and inclusive culture across the complex.


You will manage day-to-day operations of a team to achieve business goals. Typically manages two or more specialized departments comprised of supervisors, managers, professionals, and/or large numbers of operational support employees.

  • Lead a team across multiple branches.  Partner with recruiting in the staffing process and own overall hiring and training.  Drive excellence by coaching staff and enabling performances using the tools and training available
  • Manage the Complex Operations Team and ensure all required Operations related policies are adhered to.  Enable and prepare the complex and branches in compliance inspection process and develop action plans to address any gaps
  • Assess suitability and risk for daily sales activities. Ensure branch staff members comply with regulatory, firm, complex and branch procedures, while resolving issues as needed.
  • Ensure new advisors are properly onboarded including overseeing the process of coordinating new clients’ paperwork, and ensure new advisors receive training on RBC’s policies and procedures; and proactively support Financial Advisors efforts to build their business and effectively service their clients
  • Serve as a point of contact for multiple departments within RBC including Business Supervision Group, Compliance, Surveillance, and Legal
  • Partner with the Complex Director to develop and finalize the overall budget and actively manage it to its expected results


What do you need to succeed?



  • 7+ years of industry experience
  • 3+ years of leadership experience
  • Demonstrated ability to effectively influence others while building relationships
  • Ability to independently manage multiple demands and competing priorities and the ability to work effectively in a fast-paced, deadline-oriented environment
  • Series 7, 8 (or 9/10) and 66 (or 63/65) and Insurance licenses required for each state in complex



  • Bachelor’s degree or equivalent working experience
  • 5+ years of leadership experience
  • Comprehensive knowledge of investment products and strategies, and understanding of the operations of a branch office


What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business


At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you. 



Job Summary


Denver, Colorado, United States of America




United States of America

Work hours/week:


Employment Type:

Full time


Wealth Management

Job Type:


Pay Type:


Posted Date:


Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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