Human Resources Coordinator – Cacao for Development (C4D)

  • Full Time
  • Colombia

Website Partners of the Americas

Partners of the Americas (POA), a private volunteer organization committed to development in the Western Hemisphere. The network of Chapter partners in the Americas forms the core of our work. We also welcome individuals, organizations and higher education institutions as members. Inspired by President Kennedy and founded in 1964 under the Alliance for Progress, Partners of the Americas is a nonprofit, nonpartisan 501(c)3 organization with international offices headquartered in Washington, DC

Program/Unit Summary

Cocoa for Development aims to advance the cocoa value chain in Colombia, in order to generate higher income for producers through the diversification and marketing of complementary crops. The project aims to (i) increase agricultural productivity and improve the income of cocoa producers through the promotion of diversified and sustainable farming systems, equitable marketing models, and better collection and processing of products for the market; (ii) increase the trade of agricultural products through the improvement of systems at all levels in the value chain, greater use of financial services by producers, and the creation of more links between producers, associations and national and international actors within the value chain.

Summary of Responsibilities/ Job Objectives

The Human Resources Coordinator will work closely with the Chief of Party (COP), the Administration and Finance team, and the HQ Human Resources unit to provide operational Human Resources support for achievement. of the objectives of Partners of the Americas, Colombia. The Coordinator will provide administrative and coordination support for all aspects of Human Resources (HR), including recruiting, onboarding, entitlements to benefits, performance management, staffing, learning and development, and the process of offboarding or disassociation. The Coordinator will keep staff data up-to-date, write policies and procedures memorandums, contracts, and records, and will be in charge of the care, well-being and health at work of personnel. Finally, you will coordinate the events that are necessary to train staff and ensure the smooth running of HR operations.

Functions and responsibilities

  • Coordinates the Human Resources area for the project with the support of the Administration and Finance Director and in consultation with the Chief of Party (COP).
  • Implements the hiring process, according to the rules established by USDA and POA, for the project team (recruitment, hiring and induction, etc.) guaranteeing compliance with Colombian labor laws and regulations
  • Keeps Human Resources records updated, organized and with all the necessary information for all project employees, ensuring their confidentiality.
  • Train and reinforce the rules and regulations of the project, USAID and POA around Human Resources issues for the project and the implementing partners. This includes annual training as required on issues of workplace and sexual harassment, code of conduct, among others.
  • Maintains close communication with the Director of Administration and Finance and the (COP) on sensitive issues in relation to Human Resources.
  • Ensure compliance with local laws.
  • Promotes and implements good practices to guarantee an excellent working environment and professional development of staff
  • Monitors through surveys and interviews the satisfaction of the project staff that serves as information for relevant decision-making in relation to working conditions and work environment
  • Solve problems that may arise with human resources and promote dignified and favorable policies for project employees that increase their satisfaction, productivity and performance
  • Establishes critical HR systems such as trial periods, performance evaluations, support plans and performance improvement, promotions and salary increases, organizational restructuring, among others
  • Collaborates with the COP, the Director of Administration and Finance and the headquarters office in making necessary adjustments to the organization chart and the policies and procedures related to human resources including, but not limited to recruitment, selection, training, benefits, professional development and others
  • Ensure that all organizational recruitment, selection and hiring processes adhere to the DEI (Diversity, Equity and Inclusion) policy.
  • Design and execute the Training Plan for the organization’s personnel.
  • Ensure the participation of the human management area in the interviews for the new staff.
  • Ensure salaries and benefits conform to POA salary scales, protocols and standards.
  • Maintain updated staff lists by program and organization chart.
  • Ensure that all national staff have an up-to-date job description.
  • Process monthly payroll updates in conjunction with finance staff or contracted firm and ensure payroll is delivered in a timely manner.
  • Ensure the issuance of staff cards up to date.
  • Assist with operating budget for staff coverage as requested.
  • Guarantee orientation to all new national personnel in the systems, policies and procedures of POA Colombia.
  • Ensure all new staff receive copies of the National and Global Country Staff Policy Manual and receive benefit alerts. Continue with support and policy advice, as needed.
  • Advise staff (national and international) on disciplinary procedures. Participate in meetings of disciplinary requests, hiring and termination of contracts/agreements.
  • Management and support for expatriates to have their legal status in the country.
  • Coordinate with HR colleagues on other programs, processes, plans, activities, etc. For POA Colombia.
  • Manage the necessary inputs for the implementation, execution, monitoring and follow-up of the SG-SST (occupational health and safety management system) in coordination with the human resources units of other programs
  • Maintain the confidentiality of all personnel matters, including: disciplinary procedures, contracts, salaries, etc.
  • Manage the requirements of the team in HR issues.
  • Maintain updated information for registration of the personnel plant, and the regulation of SENA apprentices
  • Attend meetings of the global HR community of practice.
  • Collaborate with HR managers from implementing partners and jointly develop professional development and team building opportunities
  • Anticipates and mitigates human resource risks including the physical and emotional safety of staff
  • Supports the institutional strengthening process in the Human Resources area of ​​the implementing partners.
  • Supervises the Human Resources systems implemented by the implementing partners, ensuring that they adhere to the requirements established by the project.
  • Carry out spot check exercises to verify that the implementing partners are complying with the rules established by the project around Human Resources matters.
  • Other activities related to the execution of the policies, processes and procedures of the Human Resources Unit.

Team Management

  • Build team capacity, deepen understanding of their roles, responsibilities and assist in career development.
  • Assist team members with information, tools, and resources to improve performance performance and achieve POA goals.
  • Promote accountability, communicate expectations, and provide constructive feedback formally and informally with regular one-on-one meetings and performance reviews.
  • Create and maintain a work environment of mutual respect where team members strive for excellence. Hire, orient, and lead team members as needed.

Responsibilities of the entire Partners Colombia team 

  • Have a clear and deep understanding to comply with the policies and standards of Partners of the Americas and donors in programmatic, financial, administrative, purchasing, logistics, human resources and security processes.
  • Actively participate in the activities and fulfill the responsibilities as an employee with the SG-SST (Management System, Health and Safety at Work)

Job Specifications

Qualifications and minimum requirements

  • University professional in Law, International Relations, Human Resources or Business Administration
  • Minimum 5 years of work experience related to the coordination and execution of recruitment processes and coordination of human resources
  • Knowledge of Colombian labor law
  • Preferably with knowledge of USAID Laws and Regulations.
  • Experience in regulations and processes of public and private contracting.
  • Experience in human talent management.

Technical Competencies:

  • Efficient oral and written communication skills in Spanish
  • Knowledge of intermediate English (B1), preferable
  • Knowledge of MS Office 365 including Word, Excel and PowerPoint
  • Exhibited diplomacy and ability to work with a variety of personality types

Success factors

A successful HR coordinator will need to be organized, have attention to detail, the ability to prioritize, excellent time management skills, the ability to function well under stress, and meet deadlines with precision. Being results-oriented, with the ability to work in a team and present new ideas for process improvement.

Application process

POA offers a stimulating work environment, with competitive professional remuneration. Interested professionals, send your resume to  [email protected]

Applications will be reviewed on an ongoing basis and only those candidates who fit the profile will be contacted.

Please identify your application with the title “Human Resources Coordinator” – C4D.    

Tagged as:

To apply for this job please visit

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.