Humanitarian Access & Security Manager – Partnership (Syria Country Program)

Website The International Rescue Committee (IRC)

Requisition ID: req28498

Job Title: Humanitarian Access & Security Manager – Partnership (Syria Country Program)

Sector: Operations

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Amman, Jordan

Job Description


The Humanitarian, Access and Security manager HASM for Partnership is responsible for providing support to all the existing and future IRC partners in Syria on the humanitarian, access and security functions. This includes, but not limited to development and/or revision of policies, security management plans, standard operating procedures and other HAS related tasks with partners.

Under the support of the Humanitarian, Access, and Security Director (HASD), the HAS manager for Partnership will actively develop and roll out all initiatives related to capacity sharing with partners in collaboration with partnership and programs units. In addition, the HAS Manager will be supporting HAS gaps in North Syria when required and as advised by the HAS director.  



Capacity Sharing with Partners

  • Participate in the Partner Project Capacity Review process of potential partners and contribute to efforts to collaboratively analyze and manage material risks identified.
  • Contribute to Partnership Project Opening, Review and Closure Meetings, including to review successes, challenges, and lessons learned with the partner, capturing effective HAS practices for future partnerships.
  • Support capacity strengthening efforts of all implementing partners, including the development and delivery of appropriate training and capacity strengthening opportunities.
  • Design and facilitate the delivery of high-quality learning programs in accordance with the HASD to support staff to gain the knowledge and skills they require to achieve programmatic and organizational objectives, improve the competence of IRC staff in safety and security risk management pertaining to external and internal risks, including program specific threats and vulnerabilities.
  • Measure training progress by conducting pre and post evaluation of HAS capacity sharing initiatives.
  • Coordinate between IRC colleagues and partner colleagues to facilitate HAS project support interventions as HAS focal point for IRC partners.
  • Assess the situation in Syria by collecting information from formal and informal network and/or the team and/or electronic means (email, blogs, webpages, twitter, etc.)
  • Manage the filing system/documentation of all HAS capacity sharing initiatives.
  • Provide (or delegate) HAS training and mentoring support to partners, in accordance with partner project support plans, with a focus on supporting the partner to strengthen HAS systems and capacities that are responsive to the needs of the partner (rather than replicating IRC’s systems and policies).
  • In coordination with the Senior Capacity Sharing Manager, support in the development HAS specific partner support plans and participate in any organizational development assessment and plans when applicable
  • Contribute to robust stakeholder analysis processes and informed decisions in each outcome area as to whether working in partnership with local civil society, government, and private sector actors, or implementing services directly, or both, will produce the best outcomes for the people we serve.
  • Ensure the IRC is learning from partners, including with respect to humanitarian access and security management.  

Technical Support to the IRC team                          

  • Provide technical support to HAS Team by filling in gaps in the field.
  • Ensure that all HAS staff members understand and apply IRC’s partnership principles, and that staff with significant partnership components are guided by IRC’s partnership skills and approaches.
  • Assist the HASD in various initiatives related to safety, security, risk, and humanitarian access management.




  • At least 4 years of progressively responsible professional experience in similar role.
  • Previous experience working with NGOS in the development/humanitarian sector, with knowledge of donor rules and regulations.
  • University studies/ Higher education in Business administration or related field.
  • Strong experience working in adult training/capacity building of local NGOs/partners
  • Proven sense of professional discretion, integrity, and ability to manage situations diplomatically and to effective resolution.
  • Strong negotiation skills and a demonstrated ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
  • Strong remote management skills required.
  • Diplomatic and strong acumen in establishing positive working relationships with employees and all other stakeholders to maximize cooperation and productivity.
  • Excellent presentation and training skills and proven track record in developing capacity of staff
  • The ability to work under pressure and with employees from all levels.
  • Very strong proficiency in MS Word, Excel, and PowerPoint is required.

Demonstrated Skills and Competencies:

  • A commitment to IRC’s mission, vision, values and IRC Way – Professional Code of Conduct.
  • Credible written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development
  • Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.
  • Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience.
  • Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other partners to maximize cooperation and productivity.
  • Ability to work in a fluid, unpredictable and complex security environment
  • Understanding of humanitarian principles, risk management and access challenges
  • Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.
  • Strong interest and basic knowledge on the Syrian crisis and Middle East context


  • Excellent written and oral communication in both English and Arabic are required.
  • Travel: 60% to field sites in Syria and Turkey.

Key Working Relationships:

Position Reports to:  Humanitarian, Access and Security Director
Position directly supervises: N/A

Indirect Reporting (If applicable): N/A
Key Internal Contacts: 
HAS team, Head of Teams (especially, Partnership Coordinator and Senior Capacity Sharing Manager, Deputy Director – Programs and the Deputy Director – Finance), and HR department

Key External Contacts: IRC partner organizations

Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.

Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Diversity and Inclusion: at IRC MENA, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work.

IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.

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