New Arrival Administrative Intern

Website IRC

Requisition ID: req35149

Job Title: New Arrival Administrative Intern

Employment Category: Intern

Employment Type: Part-Time

Compensation: USD 0.00 – 0.00 Hourly

Location: Phoenix, AZ USA

Job Description

SCOPE OF WORK: The Resettlement & Placement program at the IRC Phoenix provides educational services to new arrival adult clients to enhance integration. This internship position is primarily responsible for tracking and recording attendance, referrals, progress, and other such data points utilizing Microsoft products, digital platforms, and physical filing systems to ensure outcomes are achieved and reported appropriately. The data tracking covers educational workshops, including cultural orientation, job readiness training, transit training instruction, and English language classes. 


  •  Track and record attendance in ETO database platform
  • Record Cultural Orientation and Job Readiness Training assessment scores
  • Update Client Data Sheet
  • Verify all documents are uploaded in client file
  • Confer with Adult Education Team
  • Call clients to remind them of upcoming classe
  • Other relevant program duties, as assigned

LEARNING OUTCOMES:  Intern will obtain substantial knowledge of the resettlement process an adult refugee goes through in order to adjust to life in the United States. Intern will also learn new data platforms specifically focusing on refugee resettlement and have the opportunity to connect and communicate with new arrivals on a weekly basis to ensure the completion of services.



  •  Ability to obtain and AZ Level One Fingerprint Clearance Card
  •  Proof of COVID-19 vaccination
  • Computer proficiency with an emphasis on Microsoft Office applications (Word, Excel, Teams, Outlook)
  • Previous experience working with refugees or other diverse populations preferred
  • Cross-cultural understanding and strong communication skills
  • Ability to work with interpreters
  • Highly organized self-starter with success prioritizing multiple tasks
  • Ability to prepare accurate and timely case notes, reports, and assessments for timely documentation

Note: This is an unpaid internship. Intern must commit to at least 10-15 hours per week for a 5-month minimum. Internship hours are completed between Monday and Friday from 9:00 AM-5:00 PM

This position reports to the Cultural Orientation Coordinator.

IRC leading the way from harm to home. 

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability


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