Operations Director – Partnership for Human Development

Website Abt Associates -

Job Description

  • Seeking an experienced Operations Director to lead operations for a technical assistance facility in Timor-Leste
  • Oversee large scale multi-disciplinary teams coordinating with multiple program partners in a complex environment
  • Long term contract duration up to May 2026

About the Program

The Australia Timor-Leste Partnership for Human Development (PHD) supports the Government of Timor-Leste’s (GoTL) Strategic Development Plan 2011-2030 and reflects Australia’s commitment to work in partnership with Timor-Leste to invest in improved wellbeing for Timor-Leste’s people. PHD aims to deliver lasting impact on the program goal: ‘People in Timor-Leste are healthier, better-educated and better able to contribute to Timor-Leste’s development’. Through PHD, Australia supports the GoTL to deliver higher quality and inclusive services in primary health, basic education and social protection.

PHD is a multi-sector facility with 3 key program sectors (Health, Education and Social Protection). Gender Equality, Disability, Nutrition and Governance for System strengthening (GSS) work is considered cross cutting across all program engagement areas. PHD must remain flexible and responsive to the changing context in Timor-Leste at times this may include emergency response and other tasking directed by the Australian Embassy in Timor-Leste and the GoTL.

Abt Associates Australia is the implementation partner for PHD, contracted since May 2016 until May 2026.

 

About the Opportunity

The Operations Director will act as a key member of the PHD Executive Team to collaboratively support flagship, multi-sectoral and high impact interventions, including:

PHD Executive Leadership

  • Support the Team Leader to implement the Program in line with the Head Contract and agreed principles and program goals.
  •  Identify, manage and mitigate program and operational risks including risk assessments and gap analysis, documenting and communicating with DFAT as necessary.
  •  Maintain the Operations Manual and prepare program reports as required, including 6 monthly, annual reports and work plans within areas of responsibility.
  • Demonstrate commitment to mainstreaming equity, diversity and inclusion principles and strategies across all PHD work plans.

Operations Management

The Operations Director will lead the Operations team and oversee operational functions including:

People & Culture (HR)

  • Oversee the development and implementation of the PHD HR Strategy, aligned to PHD’s strategic vision.
  • Lead on deep dive HR reviews of strategic importance, provide recommendations and update the HR strategy. Areas may include localisation, HR structure, learning and development and succession planning.
  • Oversee the end-to-end HR life cycle of PHD staff in accordance with Abt Corporate and DFAT policies.
  • Develop and maintain a productive work environment and positive organisational culture for the PHD team.
  • Lead, guide, mentor and manage the performance of direct reports.

Financial Management, Grants and Procurement

  • Manage the budget and resources across PHD in a manner that best realises program cohesion, achieves efficient portfolio management and leverages value for money.
  • Oversee and monitor PHD budget and track expenditure, provide accurate monthly and quarterly financial forecasts and ensure reporting to DFAT and other stakeholders as required.
  • Oversee and/or manage PHD procurement processes in accordance with Abt Policy, DFAT policy and Head Contract guidelines
  • Oversee grant and activity management, and support capacity development of local grantees.
  • Oversee the undertaking of due diligence on delivery partner organisations, for compliance, risk, to build local capacity and achieve program objectives.
  • Manage and report any fraud or corruption issues that may arise, in line with DFAT, embassy, and corporate policies.
  • Ensure that program assets are being appropriately registered.

ICT, Logistics, Fleet and Security

  • Oversee safety and security management to ensure well-being of all PHD personnel.
  • Ensure periodic updating of security and emergency plans.
  •  Manage relevant service agreements for the delivery of all PHD services, including fleet management, ICT, security and transport.

Safeguarding

  • Oversee the implementation of Abt’s Safeguarding Framework and implementation of relevant policies including incident management procedures.
  • Oversee essential learning initiatives (Safeguarding, Fraud and Corruption control) to raise staff awareness of PHD staff and partners are implemented in accordance with Abt policies and DFAT requirements.
  • Manage reporting of incidents, including issues related to conflict of interest

Service Delivery and Reporting

  • Contribute to PHD progress reporting requirements, including providing data and information to component programs for their reporting requirements.
  • Effectively track and manage key PHD and component program milestones and risks.
  • Establish a robust risk management framework that ensures both compliance and strategic risks are identified and managed, and support implementation through partnership protocols and risk frameworks.
  • Oversee support services external to the Program (i.e. to support the Embassy and GoTL), by providing logistics, information technology, communications, public affairs, and other services (as required).
  • Contribute to quality improvement and monitoring, evaluation and learning of PHD.

About You

We are seeking an individual for this strategic position who has the following:

  • Advanced degree in a relevant field such as Business, Economics business administration or relevant field
  • Demonstrated experience (10+ years desirable) in leading and managing operations teams (including HR, finance, grants logistics) for large, complex programs in the international development sector.
  • Demonstrated experience managing extensive budgets, contributing to the financial planning and monitoring processes, ideally on a donor funded program.
  • Ability to deliver strategic leadership and provide support to operational managers on service delivery to ensure the effectiveness of operational planning, decision making and meeting deliverables.
  • Excellent leadership, representation, organisational and interpersonal skills, both in-person and remotely.
  • Working knowledge and experience with DFAT funded program management, policies, regulations, and procedures is highly desirable.
  • Experience and knowledge of in Timor-Leste is highly desirable.

Further Information & How to Apply

Please apply online via our Abt Careers website, attaching a cover letter and up-to-date CV as a single document, addressing how you meet the requirements of this role.

Closing date: Wednesday 24th August 2022 (AEST)

About the Organization

Abt Associates is a mission-driven, global leader with a proven track record in complex program implementation in the international development sector. We offer bold solutions and technical excellence in Health, Economic Growth, Governance, Research & Evaluation, Environment & Energy, Gender Equality & Social Inclusion. Working with our many partners, we have driven measurable social impact for more than 55 years, to achieve our mission of improving the quality of life and economic well-being of people worldwide. We operate in remote and challenging environments and employ more than 3,700 staff in over 50 countries. For more information about us and what we do, visit our website at www.abtassociates.com

Equity

Abt Associates values individuality and celebrates difference with a strong commitment to diversity, equality, racial equity, gender, and disability inclusion. We strongly encourage people from culturally and linguistically diverse communities and Aboriginal and Torres Strait Islander people to apply for this position. We offer flexible work arrangements and a culturally safe environment for staff members from diverse racial and ethnic backgrounds.

Safeguarding

We are deeply committed to safeguarding, to protect and prevent harm and abuse to individuals we work for and who work for us. Our recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. We will not tolerate discrimination, harassment, child abuse, sexual abuse or exploitation in any form, and expect everyone to be treated with respect and dignity.

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