Part Time – Guest Service Agent

Website Marriott International, Inc

Job Description

Job Number 22192356
Job Category Rooms & Guest Services Operations
Location Courtyard Melbourne Flagstaff Gardens, 50 Batman Street, West Melbourne, VICTORIA, Australia VIEW ON MAP
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

Courtyard by Marriott Melbourne Flagstaff Gardens is looking for a Guest Service Agent to join the Front Office team on a Part-Time basis. 

To Be Successful in the Role

  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details

About The Role

  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
  • Secure payment, verifying and adjusting billing as needed
  • Provide guests with room and hotel information, directions, amenities and local interests
  • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering to the right department
  • Communicate any emergency, lost item or theft to proper security staff and/or authorities
  • Keep contingency lists in case of emergency and communicate any necessary messages

Perks you deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Encouraging leadership
  • Support to live a life of wellbeing and happiness
  • Opportunities to serve and give back to the community
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you’ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.

Tagged as:

To apply for this job please visit jobs.marriott.com.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

You cannot copy content of this page