Program Operations Manager

Website IntraHealth International, Inc.

Job Description

IntraHealth International is now seeking a Program Operations Manager to join our headquarters team.

In this role, the Program Operations Manager (PM) supports the Director, Program Operations in the Center for Program Delivery in monitoring overall portfolio health and ensuring program management standards are applied across all programs. They also support the advancement and improvement of organizational systems and processes required to deliver program excellence and growth. The PM also liaises with other HQ departments to problem-solve solutions that aid project implementation.

This position can be located at our Chapel Hill, NC office or remotely within the United States.

Duties include, but are not limited to:

  • Supports project teams and center directors by recommending and executing operational processes and procedures to improve management of projects and budgets
  • Develops and/or modifies any existing tools to facilitate the consolidation and reporting of key financial data
  • Supports the application of our Standards of Program Excellence across projects and programs, develops and maintains key resource documents, and captures and shares lessons learned across the organization
  • Supports team members in reviewing and analyzing project risks and helps develop risk management plans in coordination with project teams and IntraHealth’s support functions departments
  • Coordinates center recruiting process in collaboration with HR and leads the development of key onboarding materials
  • Provides support to and conducts the review of activity budgets and management narrative sections for proposals, to ensure financial and operational feasibility

Minimum qualifications include:

  • A Bachelor’s degree in public health, international health, or related fields is required with a minimum of 4 years of relevant project/program and/or financial management experience; A Master’s degree in public health, international health, or related fields is preferred
  • Working knowledge of finance, administration, and management, developing and tracking budgets, logistics, and operations
  • Experience with USAID- or CDC-funded projects required and experience with non-USG and private foundation-funded projects preferred
  • Working knowledge of international health program areas (e.g., MNCH/FP, HIV, HRH, integrated health)
  • Fluency in a foreign language, especially French and/or Spanish is desirable
  • Overseas field experience in low to middle income countries preferred
  • Position may involve both local and international travel of up to 25%
  • Ability to work in the United States without sponsorship

About the Organization

Why join IntraHealth?
IntraHealth International is a global health nonprofit that has worked in more than 100 countries since 1979. We improve the performance of health workers and strengthen the systems in which they work so that everyone everywhere has the health care they need to thrive.

Our programs generate long-term social and economic impact to keep communities around the world healthy, strong, and prosperous. And our dynamic staff are passionate about global health and equity. We are committed to excellence.

Join us. The future of global health starts here.

Our benefits
IntraHealth is a great place to work. We offer competitive salaries, a comprehensive benefits package, and flexible teleworking and remote work policies that reflect our focus on staff safety, well-being, and retention.

Our workplace culture
IntraHealth stands for equality, justice, and respect. We strive to be an antiracist organization that works to minimize power imbalances and increase local sustainability in global health. We aim to create and foster a workforce that reflects and contributes to the diverse global community in which we work. Join us and be part of it.

Learn more about our workplace culture: https://www.intrahealth.org/our-workplace-culture

Our COVID-19 safety measures
IntraHealth is a global health organization that knows the power of vaccines. All US-based IntraHealth staff are required to show proof of full vaccination against COVID-19 before beginning work. Those who cannot get vaccinated for medical or religious reasons can request an accommodation. This helps us keep our staff and partners safe and ensures that IntraHealth—as a US government contractor—complies with all US federal government regulations.

Equal opportunity employer
IntraHealth International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law, and requires affirmative action to ensure equality of opportunity in all aspects of employment. This is also to include inquiry about, disclosing, or discussing their compensation or the compensation of other applicants or employees.

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