Social Media Coordination Officer

Website European Space Agency (ESA)

Social Media Coordination Officer

Job Req ID:  16086
Closing Date:  20 October 2022
Publication:  Internal & External
Vacancy Type:  Permanent
Date Posted:  22 September 2022


Vacancy in the Director General’s Services.


ESA is an equal opportunity employer, committed to achieving diversity within the workforce and creating an inclusive working environment. We therefore welcome applications from all qualified candidates irrespective of gender, sexual orientation, ethnicity, beliefs, age, disability or other characteristics. Applications from women are encouraged.


This post is classified A2A4 on the Coordinated Organisations’ salary scale.


ESRIN, Frascati, Italy




Social Media Coordination Officer in the Digital Media Production Office, Production and Management Support Division, Communication Department, Director General’s Services.



Under the direct authority of the Head of the Digital Media Production Office, you will be responsible for coordinating and implementing ESA’s social media strategy for the Agency’s Communication activities, including its flagship accounts.

Your duties will include:

  • ensuring a coherent publishing approach across ESA’s flagship social media accounts in line with the Communication Department’s editorial planning;
  • planning and coordinating social media campaigns with the relevant Communication Department offices, and elsewhere in the Agency, along with external partners such as Member States, industry and any relevant governmental agencies and organisations;
  • developing and consolidating the implementation of the social media influencer programme to spread ESA’s brand and messaging with the objective of fostering a collaborative and engaged social media network;
  • supporting the online presence of ESA’s Director General as the Agency’s social media spokesperson to strengthen the DG’s positioning as the face of ESA;
  • managing the development and implementation of social media guidelines throughout the Agency;
  • carrying out monthly social media reporting for the Agency’s flagship social media channels;
  • acting in direct coordination with the Head of Office to manage contracts falling under your responsibility.


In addition, you will:

  • ensure the Agency’s brand is applied correctly across ESA’s social media channels in liaison with the ESA Branding and Partnerships Office;
  • ensure ESA’s privacy policy is correctly implemented on its social media channels in liaison with the ESA Legal Services Department.

Technical competencies

Understanding of the Member States’ and relevant stakeholders’ communication networks
Good understanding of the European context, including other organisations and key challenges
State-of-the-art knowledge in the area of responsibility
Understanding of the Agency’s core business and structure, as well as its relationship with other space agencies

Behavioural competencies

Result Orientation
Planning & Organisation
Innovation & Creativity
Relationship Management
Cross-Cultural Sensitivity
Forward Thinking



Applicants should have a master’s degree in marketing, communication, international relations, or a related discipline.

Additional requirements


Proven communication and writing skills, a demonstrated aptitude for planning and organisation, a talent for relationship management and problem-solving, a result-oriented mindset, experience of acting as a direct interface with top-level management and leadership of an international organisation, and demonstrated competence in digital marketing and social media campaigns.

Good knowledge of ESA, its programmes and the Communication Department’s mandate and role is required.

Other information

For behavioural competencies expected from ESA staff in general, please refer to the ESA Competency Framework.

For further information please visit: ProfessionalsWhat we offer and FAQ


The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another Member State language would be an asset.


The Agency may require applicants to undergo selection tests.


At the Agency we value diversity and we welcome people with disabilities.  Whenever possible, we seek to accommodate individuals with disabilities by providing the necessary support at the workplace.  The Human Resources Department can also provide assistance during the recruitment process. If you would like to discuss this further please contact us email [email protected].


Please note that applications are only considered from nationals of one of the following States: Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, the United Kingdom and Canada, Latvia, Lithuania and Slovenia.


According to the ESA Convention, the recruitment of staff must take into account an adequate distribution of posts among nationals of the ESA Member States*. When short-listing for an interview, priority will first be given to internal candidates and secondly to external candidates from under-represented or balanced Member States*.  (


In accordance with the European Space Agency’s security procedures and as part of the selection process, successful candidates will be required to undergo basic screening before appointment conducted by an external background screening service.


Recruitment will normally be at the first grade in the band (A2); however, if the candidate selected has little or no experience, the position may be filled at A1 level.

*Member States, Associate Members or Cooperating States.

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