JOINT OPERATIONS OFFICER Goma, Democratic Republic of the Congo

MONUSCO. United Nations Organization Stabilization Mission in the DR Congo

Job Overview

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Job Overview

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This position is located in the Field Office Joint Operations Centre (JOC) in the United Nations Organization Stabilization Mission in the Democratic Republic of the Congo (MONUSCO) in Goma. Goma is classified as “D” duty station and a non-family duty station. The Joint Operations Officer reports to the Chief JOC through the Head of Office and will be part of the JOC team mandated to provide Mission leadership with a 24/7 common situational overview of operational activity, to include developments of a national and regional nature, and to prepare consolidated reports, including daily integrated situation reports and special incident reports, based on inputs received from Mission components and other relevant sources.


[wbcr_html_snippet id=”1252″ title=”In- Article Ads”]Within delegated authority, the Joint Operations Officer will be responsible for the following duties:

Monitoring and reporting:

• Gather information from UN sources (Mission and UNCT), including – but not limited to – political affairs, civil affairs, military, police operations, security, mission support, rule of law including DDR, SSR, justice, corrections and police capacity building, mine action, electoral affairs, gender, child and women protection, humanitarian, human rights, development programmes and public information;

• Monitor major developments (political, governance, rule of law, humanitarian, human rights, military, security and economic development), following the actions of relevant actors including intergovernmental organizations, Governments, non-governmental organizations, civil society, political institutions, armed actors (regular armies and rebel groups, militias, etc.);

• Prepare integrated Mission reports (including daily and weekly situation reports, special and flash reports) about significant mandated and associated developments for review and eventual dissemination within the Mission and to Headquarters;

• As necessary, research and draft special reports and prepare presentations related to operational issues, draft Code Cables addressing current operations and official e-mails;

• Supervise and review the drafting and reporting products of other colleagues, as required;

• Supervise the use of SAGE within the Field Office;

• When required, perform Duty Officer duties to enable continuous monitoring and reporting
coverage in the Mission, including out of hours working during evenings, weekends and holidays;

Crisis management support:


• Under the supervision of Chief JOC, help organise the crisis response (activity reporting and monitoring), enabling the Crisis Management Team (CMT) to make informed decisions during periods of a declared crisis situation;

• Provide support as needed for crisis management meetings (secretariat support, presentations, talking points if required, liaison with technicians and facilities management);

• Liaise regularly with Mission sections, Mission Support and the UNCT to provide timely information during a crisis for decision-makers;[wbcr_html_snippet id=”1250″ title=”Display Ads”]

Coordination of operations:

• Supervise and coordinate the Field Office JOC team;

• For the Chief JOC and the Head of Office, support the planning and coordination of joint activities, including operations, field missions, visits, contingency planning and exercises, where applicable and with other Mission elements;

• Support the organization of operational coordination meetings, as required, liaising with Mission sections, Mission Support and the UNCT;

• Provide support for the implementation of operational coordination decisions and mechanisms (e.g. coordination of special flights or patrols, specific taskforce or coordination meetings);

• Liaise regularly with the Mission sections, Mission Support, and the UNCT to help coordinate operations;

• Support the facilitation of communication between the mission leadership and other actors (as required);

• When required, perform Duty Officer duties to enable continuous monitoring and reporting coverage in the Mission;

• Liaise regularly with the Mission sections, Mission Support and the UNCT to maintain an up to date database of contact details for key personnel;

Perform any other duties as required by the Chief JOC.

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Professionalism – Effective analytical skills; excellent drafting and editing skills, with the proven ability to produce cogent reports often under strict time constraints; ability to identify politically sensitive and operationally significant issues; ability to coordinate with various actors; ability to effectively conduct presentations by clearly summarizing and articulating operational issues, proposing options and concisely conveying information; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication – Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Teamwork – Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning & Organising – Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

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Advanced university degree (Master’s degree or equivalent) in political science, social sciences, international relations, law, or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.



A minimum of five years of progressively responsible experience in political or international affairs, public information/journalism, military, police, security, civil affairs, humanitarian affairs, human rights, crisis operations and management, or related field is required.

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Experience in drafting political documents and briefings for senior officials often under strict time constraints is required.

Prior exposure to circumstances requiring crisis management expertise, particularly as applied in an Operations Room context, is desirable.

Experience working in an integrated civilian-military-police environment in or in support of a field operation of the United Nations Common System or a comparable international organization is desirable.

User experience with the UN’s situational awareness database (SAGE) is desirable.

Planning experience is desirable.


English and French are the working languages of the United Nations Secretariat. Fluency in oral and written English is required; working knowledge of French is required.


Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

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This “Recruit from Roster” job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.[wbcr_html_snippet id=”1252″ title=”In- Article Ads”]

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.


[wbcr_html_snippet id=”1252″ title=”In- Article Ads”]According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

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Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

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