OMF Direct Sales Consultant ( Pretoria) at Old Mutual South Africa

Job Overview

Visits: 3

OMF Direct Sales Consultant ( Pretoria) at Old Mutual South Africa

OMF Direct Sales Consultant ( Pretoria) at Old Mutual South Africa

OMF Direct Sales Consultant (Pretoria)

Apply Locations: Pretoria Time Type: Full time Posted on: Posted 6 Days Ago Job Requisition ID: JR-50522

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.

Job Description

Responsible for telesales of Old Mutual Finance products to individual clients in the micro-lending mass market. Maintains relationships with internal and external stakeholders and adheres to business, process, and compliance rules. Requires adaptability and the ability to perform under pressure, as well as exceptional interaction, time management, and telephonic skills.

Client Service Delivery

  • Makes outbound calls following predetermined schedules and gathers relevant information.
  • Receives inbound calls.
  • Finalizes the call at the point of contact where possible.
  • Deals with clients’ queries via telephone in adherence to productivity standards.
  • Finalizes a complete loan application telephonically.


  • Adheres to service and quality standards.


  • Telesales of OMF products to individual clients.

Personal Effectiveness

  • Accountable for productivity delivery through own efforts.
  • Individually accountable for managing own time, tasks, and output quality for periods of 1 day to a maximum of 3 months.
  • Accountable for individual sales targets, branch operations, and service delivery through own efforts.
  • Makes increased contributions by broadening individual skills.

Minimum Requirements

  • Grade 12.
  • Minimum 6 months Sales/Call Centre experience within a Financial/Sales/Retail environment.


  • Client Focus.
  • Gaining Commitment.
  • Initiating Action.
  • Ownership.
  • Technical Knowledge.



  • Matriculation Certificate (Matric) (Required).

Closing Date: 09 February 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

Please write in the English language.



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