STAFF COUNSELLOR at United Nations Mission in Kosovo (UNMIK)

United Nations Mission in Kosovo (UNMIK)

Job Overview

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STAFF COUNSELLOR at United Nations Mission in Kosovo (UNMIK)

STAFF COUNSELLOR at United Nations Mission in Kosovo (UNMIK)


Job Opening

Job Opening ID: 230947

Job Network: Management and Administration

Job Family: Human Resources

Category and Level: Professional and Higher Categories, P-4

Duty Station: PRISTINA

Department/Office: United Nations Mission in Kosovo

Date Posted: March 20, 2024

Deadline: April 18, 2024

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Org. Setting and Reporting:

This position is situated within the United Nations Interim Administration Mission in Kosovo (UNMIK). The Staff Counselor will directly report to the Chief Service Delivery Management of UNMIK.


The Staff Counselor will be responsible for:

  • Providing counseling services to UNMIK staff members on personal and work-related issues.
  • Conducting individual counseling sessions to address stress, work-life balance, interpersonal conflicts, and other psychological concerns.
  • Facilitating group counseling sessions and workshops on topics such as stress management, resilience building, and conflict resolution.
  • Developing and implementing mental health and well-being initiatives and programs for UNMIK staff.
  • Collaborating with relevant departments and agencies to promote a supportive work environment and enhance staff well-being.


  • Professionalism: Demonstrated expertise in providing counseling services, with a strong understanding of psychological principles and practices.
  • Communication: Excellent interpersonal and communication skills, with the ability to interact effectively with individuals from diverse backgrounds.
  • Empathy: Compassionate and empathetic approach towards addressing the needs and concerns of staff members.
  • Teamwork: Ability to work collaboratively with colleagues and stakeholders to achieve common goals and objectives.
  • Flexibility: Adaptability to changing circumstances and willingness to adjust counseling approaches as needed.


  • Master’s degree in Counseling Psychology, Clinical Psychology, or a related field.

Job-Specific Qualification:

  • Professional certification/license in counseling or clinical psychology.

Work Experience:

  • A minimum of seven years of progressively responsible experience in counseling or clinical psychology, including experience working in multicultural settings.


  • Fluency in English (both oral and written) is required.


  • Evaluation of qualified candidates may include an assessment exercise and/or competency-based interview.

Special Notice:

  • This position is subject to local recruitment and will be filled by a candidate residing in the duty station of PRISTINA.

United Nations Considerations:

  • The United Nations is committed to diversity and inclusion. Qualified female candidates are strongly encouraged to apply.
  • The United Nations does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training, or any other fees).



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