RFA: Malawi e-KYC Diagnostic and Framework

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United Nations Capital Development Fund

Sector: Governance
Last date: Thursday, April 7, 2022
Country: Malawi

Detailed Description

The United Nations Capital Development Fund (UNCDF) is looking for partners to implement a e-Know Your Customer (KYC) diagnostic in Malawi.

The primary objective of the country diagnostic is to understand the current situation in Malawi and to provide recommendations in regard to a potential implementation of the e-KYC solution.

The diagnostic will also inform the drafting of the inclusive digital transformation framework for e-KYC.


The firm can use any analysis framework/toolkit, such as those from Good ID, World Bank’s ID4D and ITU, or a combination thereof, as long as they cover at least the following elements:

  • Policy, Legal and Regulatory Environment
  • Enabling Infrastructure and Stakeholders
  • Trust Framework, Governance Structure and Business Model
  • Inclusive digital transformation framework for e-KYC

Funding Information

  • UNCDF plans to invest up to a total of USD 50,000 in grant funding.
  • Project is expected to have a 3-months duration. Activities are expected to be terminated no later than August 2022.

Expected Outputs

Inception report

  • Detailed Workplan and team composition
  • Methodology
  • Timelines

e-KYC Diagnostic Report

  • Draft diagnostic report
  • Final diagnostic report
  • Presentation with main findings and recommendations

Inclusive digital transformation framework for e-KYC

  • Draft E-KYC framework report
  • Final E-KYC framework report

Eligibility Criteria

Entity registration

  • The applicant must be a registered entity and able to perform the required tasks in Malawi.
  • The applicant must have at least one year of operations.

Country of operation

  • The applicant can be legally based anywhere globally. If not based in Malawi, it may be required to travel to Malawi for in-country consultations, meetings, data collection, report writing and draft presentations. Any foreseen travel must be budgeted in the overall proposal.


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