FedEx Express South Africa Customer Service Phone Numbers

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FEDEX EXPRESS SOUTH AFRICA CUSTOMER SERVICE PHONE NUMBERS

Name of the Company : FedEx Express South Africa Proprietary Limited
Head Office : Johannesburg
Industry : Transportation Company
Service/Products : Domestic Product, International Courier Services,etc
Website http://www.fedex.com/za/contact/

FEDEX CUSTOMER SERVICE PHONE NUMBERS

For more information about the FedEx services available from South Africa, please contact :

Customer Service :
FedEx Express South Africa Proprietary Limited
National Call Centre : +27 87 742 8000
National Reception : +27 87 742 8001
or Toll free on : 08000 33339 (24 hrs a day.)

Customer Service Hours :
Monday to Friday: 07:00 to 18:00*
Saturday: 08:00 to 13:00*
** Calls received after above mentioned hours will be attended to on an emergency basis
Sunday: Closed
Public Holidays: 08:00 to 12:00

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Contact Address :
Head Office :
FedEx Express South Africa Proprietary Limited
Cnr Herman & Kuschke Streets
Meadowdale 1401 Johannesburg,
South Africa

Office Hours :
Monday to Friday: 07:00 to 18:00*
Saturday: 08:00 to 13:00*
* Calls received after above mentioned hours will be attended to on an emergency basis
Sunday: Closed
Public Holidays: 08:00 to 12:00

About Us :
FedEx Express invented express distribution and is the industry’s global leader, providing rapid, reliable, time-definite delivery to more than 220 countries and territories, connecting markets that comprise more than 90 percent of the world’s gross domestic product within one to three business days.

Unmatched air route authorities and transportation infrastructure, combined with leading-edge information technologies, make FedEx Express the world’s largest express transportation company, providing fast and reliable services for more than 3.6 million shipments each business day

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SOME IMPORTANT INFORMATION FROM COMMENTS

Comments:
1. The level of service provided by FedEx South Africa is absolutely pathetic. My parcel scanned repeatedly in Kempton Park for the last 76 days. The help line can see it on the system, then tells me it was never picked up from the supplier in the US of A, then tells me it’s with some other FedEx to which he can not supply any contact details. FedEx truly proves again to be the world’s most useless courier service. I do NOT need help with tracking. I have tracked my parcel. You have it. You had it for the last 11 weeks! last time my parcel scanned on the 31st of March “in transit”. Is some one pushing it down the N1 in a shopping trolley?

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2. My parcel tracking states that, a new delivery date will be booked by the consignee. However, I did not receive any phone call saying that the deliverer was at my block of flats. How can I arrange a new delivery date? I need to get my parcel before it expires.

 

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