Data Protection Support – Data Protection and Privacy Team – US Remote

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Data Protection Support – Data Protection and Privacy Team – US Remote

Data Protection Support – Data Protection and Privacy Team – US Remote

Location: United States, Remote
Position Status: Full-time, Exempt, Regular
Salary Level: USD $55,600 to $66,025 (commensurate on experience)
Work Authorization: Valid unrestricted work authorization in the United States required

Examples of our current projects include Mercy Corps’ Responsible Data Toolkit and the Data Protection and Privacy Guides.  

About Mercy Corps
Mercy Corps is a leading global organization committed to creating a better world. Operating in more than 40 countries, we partner to implement bold solutions, helping people overcome adversity and build resilient communities. We value diversity and inclusion, recognizing that our teams thrive when every member feels a sense of belonging.

About the Data Protection & Privacy Team
The Data Protection and Privacy team (DPP) at Mercy Corps is dedicated to advancing humanitarian data protection and privacy. Our mission is to embed responsible data practices across the organization, ensuring the safeguarding and protection of data entrusted to us. We provide policies, tools, and training to Mercy Corps staff to manage data risks and build trust with stakeholders.

DPP Core Values

• Diversity: Embrace differences in culture, experience, and identity to achieve common goals.
• Safeguarding: Commit to protecting people and doing no harm.
• Ethical Use: Ensure ethical handling of personal data collected during our work.
• Adaptability: Respond effectively to regional needs and promote accessibility.
• Innovation: Collaborate with change-makers to develop and scale responsible data solutions.

The Position
The Data Protection Support role contributes to the operational success of Mercy Corps’ Global Data Protection and Privacy team. This analytical role involves managing incoming requests for data protection and privacy support, conducting privacy impact assessments, and supporting process improvements. The position also involves crafting communications, leading meetings and trainings, creating program materials, and analyzing organizational data protection needs.

Minimum Qualification & Transferable Skills

• Bachelor’s degree or 3+ years of relevant experience in data protection, compliance, or data management.
• Proficiency in MS Office and Google Suites.
• Fluency in English; fluency in Spanish preferred, followed by Arabic or other languages spoken in Mercy Corps operational areas.
• Strong analytical, problem-solving, and record-keeping skills.
• Ability to deliver high-quality support with attention to detail and prioritization.
• Excellent organizational and communication skills, especially in remote team settings.
• Familiarity with data protection regulations (e.g., GDPR, HIPAA) and ticketing/data protection platforms preferred.
• IAPP certification or similar is a plus.
• Experience in international development or a global organization is preferred.

Success Factors
This role offers opportunities for growth in humanitarian data protection. We seek self-motivated individuals who prioritize collaboration and are willing to take on new challenges. While expertise in all areas is not required, candidates should demonstrate a willingness to learn and adapt, with examples of successfully navigating complex projects.

Living Conditions / Environmental Conditions

This position is 100% remote within the United States and may require work outside traditional hours to accommodate global stakeholders. Occasional travel (approximately 5% annually) may be required.

Ongoing Learning
Team members are encouraged to dedicate 5% of their time to personal and/or professional growth activities. This role provides opportunities for accreditation and experience in data protection and privacy.

Diversity, Equity & Inclusion
Mercy Corps is committed to fostering a culture of trust, respect, and inclusion, where diverse perspectives contribute to collective impact. We are on a journey toward greater diversity, equity, and inclusion, and welcome candidates from all backgrounds.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer, fostering a workplace free from discrimination. We actively seek diverse talent to strengthen our organization and enhance our global impact.

Safeguarding & Ethics
Mercy Corps upholds principles of safeguarding and ethical conduct, ensuring the dignity and safety of all individuals we engage with. Team members are expected to adhere to our Code of Conduct and participate in mandatory training.

Covid-19 Vaccine Policy for US-Based Employees
To prioritize the health and safety of our workforce, Mercy Corps requires full vaccination against COVID-19 for all US-based employees. Compliance with this policy is essential for ongoing employment.

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