Monitoring, Evaluation and Learning (MEL) Officer

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Monitoring, Evaluation and Learning (MEL) Officer

Monitoring, Evaluation and Learning (MEL) Officer

Job Title: Monitoring, Evaluation and Learning (MEL) Officer
Location: North Area Office, Kyiv, Ukraine
Type of Position: Full-time
Application Deadline: Rolling Basis

The Norwegian Refugee Council (NRC) is an independent humanitarian organization dedicated to assisting people forced to flee their homes. With operations in over 31 countries, NRC provides emergency and long-term assistance to millions of individuals annually. NRC advocates for the rights of displaced persons and works to prevent further displacement while supporting those rebuilding their lives. NRC’s presence in Ukraine since 2014 has focused on providing life-saving assistance, legal aid, education support, and shelter to displaced and vulnerable populations.

Position Summary:
The MEL Officer will play a vital role in ensuring evidence-based decision-making and learning within the NRC’s programs in Ukraine. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to effectively communicate complex information. They will contribute to the development and implementation of MEL systems, data collection methodologies, and analysis tools to enhance program effectiveness and impact.

Key Responsibilities:

  • Develop and maintain program MEL work plans, matrices, and indicator tracking tables.
  • Assist in designing data collection methodologies and tools, and conduct data collection as needed.
  • Lead data management, analysis, and reporting according to established MEL procedures.
  • Coordinate and manage the data collector/enumerator pool as required.
  • Liaise with Area MEL and project staff to ensure timely submission of MEL resources and data.
  • Ensure proper use of MEL tools and procedures in field offices and by partners through capacity building.
  • Support the development and implementation of MEL matrices at the area office level.
  • Contribute to project meetings, donor reports, and proposal submissions with relevant MEL data.
  • Assist in budget planning for MEL activities and monitor spending.
  • Ensure timely reporting of monitoring data to relevant systems and tools.
  • Deliver training sessions for program staff on MEL technical aspects and tools.
  • Support program staff in reviewing and interpreting MEL data.
  • Maintain accurate documentation related to the MEL system and ensure proper filing.
  • Assist in implementing other MEL activities as needed.
  • Perform additional tasks as assigned by the MEL Coordinator.

Qualifications and experience:

  • Bachelor’s degree in Economic, Political or Social sciences; International relations; Development studies; Migration studies; Human rights; law; or related fields.
  • 2-3 years of relevant professional experience.
  • Experience working in a humanitarian or recovery context.
  • Strong English language skills (written and verbal).
  • Ability to learn and understand digital interfaces.


  • Experience in the humanitarian sector.
  • Proficiency in data collection, analysis, and visualization tools (e.g., KOBO, Advanced Excel, Power BI).
  • Proficiency in the MS Office 365 package.
  • Experience in developing training materials and conducting training sessions.
  • Post-graduate certificate(s) in MEL-related fields.
  • Strong analytical and problem-solving skills.
  • Strong communication skills.
  • Experience managing analysis, synthesis, documentation, and dissemination of lessons learned.

Behavioural Competencies:

  • Analytical Mindset
  • Problem-Solving
  • Resilience
  • Communication and Coordination
  • Flexibility
  • Time Management
  • Self-Motivated
  • Collaborative
  • Positivity
  • Growth-Oriented Mindset

Compensation and Benefits:
NRC offers a competitive salary based on NGO pay market benchmarking. Additional benefits include:

  • Social Protection: a robust medical insurance program with access to professional psychologists.
  • Paid Leave: 24 days per year, plus public holidays, sick pay, and parental leave.
  • Pensions: Affiliation with a pension scheme in line with local laws.
  • Professional Development: Ongoing training, coaching, and learning programs.

Hiring Process:

  • Application Submission: CV & Screening Questions.
  • Self-directed video interviews.
  • Case Study Presentation & Final Interview.

About NRC:
NRC is committed to diversity and equal opportunities in employment. We strive to have a diverse workforce in terms of age, gender, ethnicity, nationality, and physical ability.

Employment with the NRC may involve working in regions, countries, or areas with considerable health, safety, and security risks. The NRC takes precautions to mitigate known risks but cannot eliminate all risks entirely.


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