Secretary (OA) at DEPARTMENT OF STATE – USA

Secretary (OA)

DEPARTMENT OF STATE
Department of State – Agency Wide

Summary:

This position is situated in the Office of India, Nepal, Sri Lanka, Bangladesh, Maldives, and Bhutan Affairs (INSB) within the Bureau of South and Central Asian Affairs (SCA). The Secretary (OA) serves as the personal assistant to the office deputy director for INSB, providing comprehensive secretarial, clerical, and administrative support.

Duties:

Prioritization and Adaptation: Determines day-to-day priorities, interpreting and adapting guidelines to resolve various situations based on policy knowledge.
Document Review: Reviews incoming and outgoing materials, ensuring compliance with established policies.
Office Liaison: Serves as the primary liaison for replenishing office supplies and securing technical assistance for equipment maintenance.
Requisitions: Prepares and submits requisitions for office supplies, equipment, printing support, and related materials based on office requirements.
Communication: Manages communication, scheduling, and contact with staff, agency members, and external entities, handling telephone calls and visitors.

Requirements:

U.S. Citizenship is mandatory.
Subject to random drug testing.
Must be able to obtain and maintain a Secret security clearance.
Successful completion of E-Verify employment verification check.

Qualifications:

One year of specialized experience equivalent to the GS-07 grade level, demonstrating experience in providing courteous and accurate information to guests, producing a variety of documents, managing schedules and workload of executive staff, and arranging schedules and travel arrangements.
Experience must be in or related to the work of this position.

Education: Education requirements do not apply to this vacancy announcement.

Evaluation Criteria:

Ability to communicate orally effectively.
Proficiency in producing products using a computer system and software.
Skill in coordinating the administrative work of an office.
Ability to locate and compile information for reports/briefings.

How to Apply:

Begin your application on USAJOBS and follow the instructions.
Submit a comprehensive resume highlighting relevant work/volunteer experience, education, and training.
Veterans’ Preference Documentation, if applicable:
- To claim 5-point preference, submit a copy of your DD-214.
- To claim 10-point preference, submit all required documentation outlined on the SF-15.
ICTAP/CTAP documentation, if applicable.
Respond to online assessment questions.

For reasonable accommodation, contact the Office of Accessibility and Accommodations at (202) 663-3474 or [email protected]. Telework arrangements may be considered with supervisory approval. Multiple positions may be filled from this announcement.

How You Will Be Evaluated:

Your application will be reviewed, and a comparison will be made between your resume and responses to assessment questions to determine your qualification. Applicants meeting the minimum qualifications will be assigned to one of three quality categories: Qualified, Well Qualified, or Highly Qualified. The evaluation will focus on competencies such as the ability to communicate orally, proficiency in producing products using a computer system and software, coordination skills, and the ability to locate and compile information.

For additional veteran or CTAP/ICTAP eligibility information, visit the USAJOBS Help Center.

Required Documents:

Resume.
Veterans’ Preference Documentation, if applicable.
ICTAP/CTAP documentation, if applicable.

How to Apply:

Start your application on USAJOBS and follow the instructions.
Submit your resume, ensuring it supports your answers to online assessment questions.
Veterans must submit relevant documentation for preference.
Respond to online assessment questions.

For technical assistance, contact the Help Desk at [email protected] or (866) 656-6830 (7:00 a.m. to 7:00 p.m. ET). Alternate Application Procedures are available upon request due to extreme hardship.

Note: Incomplete applications or failure to provide required information may result in an ineligible rating.